Hi, I’m Rachelle!

I’m an Atlanta-based product manager with over four years of experience building products that span the healthcare system. I have managed multiple products simultaneously at Florence, which streamline document management workflows in clinical trials. Prior to that, I provided implementation and change management support for the Department of Veterans Affairs (VA) with the Cerner EHR implementation. I also have extensive experience in consulting and hospital revenue cycle management. I have my Masters in Public Health (MPH) and hold certifications as a Certified Change Management Practitioner (CCMP), and Certified Scrum Product Owner (CSPO).

Outside of work, I am an avid TV binger, traveler, baker/cook, video gamer, and aspiring dog sport handler!

My Strengths as a Product Manager

Stakeholder Management and Collaboration

I partner cross-functionally with stakeholders to understand, scope, and solve business challenges.

Discovery

I am a lifelong learner and always seeking the answers to user problems. I love to understand a user’s workflow and work with them to understand their pain points.

Roadmapping and Prioritization

I develop and maintain roadmaps with business, market and customer-oriented KPIs at the forefront.

Change Management

A lot of product development requires change. I use my blend of product management and change management experience to make these transitions as seamless as possible.

Documentation

I develop comprehensive, coherent, and detailed product requirement documentation (PRDs) and other artifacts to maximize scrum team delivery.

Empathy

I take time to understand my users, my team, and those I work with on a daily basis. Knowing their challenges and pain points helps me make better products.

Example Projects

Product Discovery and Development Process

The goal of this case study is to showcase my product development thought process, starting with discovery and understanding the problem space to delivery and go-to-market. In this case study, I highlight a new business opportunity for the popular app, Sniffspot.